Vendor Terms & Conditions

The Hiller Store · Last updated September 28, 2026

1. About these terms

These terms are an agreement between The Hiller Store ("we", "us") and the business that applies to sell our products ("you", the vendor). You accept them when you apply to become a vendor and again each time you place a bulk order. The version in effect when you place an order applies to that order.

2. Becoming and staying a vendor

• Your business must be located within 30 miles of Killeen, TX (straight-line distance). We check the address you apply with and may ask for proof of your location.
• We review every application and may approve or decline it at our discretion.
• Keep the details on your account (business name, contact, email, phone and address) accurate. We send order updates and notices to your email.
• Keep your password private. Orders placed from your account are treated as placed by you.
• We may pause or close a vendor account, for example for unpaid invoices or for not following these terms. You can stop being a vendor at any time by telling us.

3. Prices and your profit

• The order form lists each product at its suggested retail price, the price your customers pay.
• You receive a vendor discount of 15% of the retail total on every order. You pay the retail total minus 15%, and the 15% is your profit when you sell at the suggested retail prices.
• Example: an order with a retail total of $100.00 has a vendor profit of $15.00 and an amount due of $85.00.
• Prices can change. The prices shown when you place an order are the prices for that order.
• Products without a price are new and not yet available to order.

4. Orders

• An order is a request until we start working on it; we'll email you when we do. We may decline or cancel an order (for example, if a product is unavailable) and will tell you if we do.
• To change or cancel an order, contact us before we start on it. Once it's in progress it may not be possible to change.
• You can follow each order's status and our messages on your My orders page.

5. Invoices and payment

• Your invoice for an order is its amount due: the retail total minus your 15% profit.
• Payment is due in full when you pick up or receive your order, unless we've agreed other payment terms with you in writing.
• We may hold new orders while an invoice is unpaid.

6. Pickup and delivery

We'll email you when your order is ready, with pickup or delivery details. Please collect orders promptly; candy is best fresh.

7. Selling our products

• Sell our products in their original sealed packaging with our labels intact, and don't repackage, relabel or alter them.
• Store them in a cool, dry place out of direct sunlight, and don't sell products past any date on the label.
• Our labels list ingredients and allergens. Point customers with allergy questions to the label or to us, and never make health or allergy claims we haven't made.
• You're responsible for any licences, permits and taxes that apply to your business and your sales.

8. Problems with an order

Check your order when you receive it. If anything is missing, wrong or damaged, tell us within 48 hours and we'll replace it or credit you. Apart from that, sales to vendors are final. Our responsibility for any order is limited to replacing its products or refunding what you paid for them.

9. Our name

You may tell customers you sell The Hiller Store's products. Don't suggest that you are The Hiller Store or speak for us, and ask us before using our logo or photos.

10. Changes to these terms

We may update these terms. We'll post the new version here with its date and email active vendors. Orders placed after an update follow the new terms.

11. Questions

Reply to any email from us, or ask us when you pick up your next order.

Apply to become a vendor Go to the order form